Terms and Conditions

§1 – Scope of Application

Contracts/orders via this online shop are concluded between

Casada International GmbH
Obermeiers Feld 3
33104 Paderborn
Phone: +49 (0)5254 / 930 98 0
Email: info@casada.com

– hereinafter referred to as “Casada” –

represented by Managing Director Jakob Radtke,

and the purchaser/customer – hereinafter referred to as “Customer(s)”.

The product range of this online shop is intended exclusively for customers who are at least 18 years old.

The business relationship between Casada and the Customer is governed solely by the following General Terms and Conditions, valid at the time of the order.

The contract language is German.

§2 – Conclusion of Contract

The presentation of products in the online shop does not constitute a legally binding offer, but rather an invitation to the Customer to submit a purchase offer.

By clicking the button “Place Order”, the Customer submits a binding offer to purchase the products in the shopping cart (§145 BGB). By submitting the offer, the Customer accepts these General Terms and Conditions.

Casada accepts the offer either by sending an order confirmation via email or by delivering the goods. If acceptance does not occur within five calendar days, the offer is deemed rejected.

Casada reserves the right to refuse orders in quantities not customary for households.

§3 – Delivery, Availability of Goods, Retention of Title

Delivery is made to the address specified by the Customer unless otherwise agreed.

Goods remain the property of Casada until full payment has been received.

As a rule, Casada delivers ordered products within 2 to 3 business days (within Germany), unless otherwise stated for the product. For advance payment orders, delivery is made only after receipt of payment.

If a product is permanently unavailable, the Customer will be informed without delay. In such a case, no contract is concluded. If applicable, a comparable substitute product may be offered, acceptance of which is voluntary.

In the case of temporary unavailability, the Customer will also be informed. If delivery is delayed by more than two weeks, both the Customer and Casada are entitled to withdraw from the contract. Any payments already made will be refunded immediately.

§4 – Prices, Payment Terms, Shipping Costs, Transport Damage

All prices in the online shop are stated in euros (€), including statutory VAT, plus shipping costs.

Shipping costs depend on the delivery country as well as the size and weight of the product and are displayed to the Customer before completing the order.

Casada determines the available payment methods. Currently, the following options are available:

PayPal (including installment payments and Pay Later)
Credit Card Payment (Visa, Mastercard, American Express)
Klarna (invoice, instant bank transfer, installment payment)

For the payment method advance payment, bank details will be provided after the order confirmation. The invoice amount must be settled within 10 days.

Obvious transport damages must be reported immediately to the carrier and subsequently to Casada. Photos of the damage will facilitate processing.

§5 – Warranty, Guarantee

Casada is liable for material defects in accordance with statutory provisions, in particular §§ 433, 434 ff. BGB.

An additional guarantee exists only if expressly stated in the order confirmation.

§6 – Liability

Casada is liable exclusively in accordance with statutory provisions, in particular under the German Product Liability Act.

§7 – Data Protection

Casada collects and stores customer data in the course of contract processing in compliance with the General Data Protection Regulation (GDPR). Details can be found in the Privacy Policy at:
https://www.casada.com/pages/datenschutzerklarung

§8 – Right of Withdrawal, Withdrawal Policy

Customers have a statutory right of withdrawal. The withdrawal policy and sample form are available here:
https://www.casada.com/pages/widerrufsbelehrung

The right of withdrawal does not apply to contracts for custom-made or personalized products, as well as for unsealed audio/video recordings or software.

§9 – Applicable Law

All legal and business relationships are subject to the laws of the Federal Republic of Germany.

§10 – Final Provisions

Contracts between Casada and the Customer are governed – subject to mandatory provisions of international private law – exclusively by the law of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).

Version: September 2025